Shipping

We ship worldwide. All orders are processed within 1–2 business days.

Standard shipping: 5–8 business days Express shipping: 2–3 business days

Tracking information is sent automatically once your order ships.

Returns & Refunds

We offer a 30-day money-back guarantee, no questions asked. If ALMA does not meet your expectations within 30 days of delivery, contact us and we will arrange a full refund.

Conditions: the item must be returned in its original packaging. Return shipping costs are covered by the customer. Refunds are issued within 5–7 business days of receiving the return.

To initiate a return, email us at [support email] with your order number.

Damaged or missing items

If your order arrives damaged or incomplete, contact us within 48 hours of delivery. We will replace the item at no cost.